1. IDENTIFICATION DATA
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the following information is reflected below: the company that owns the web domain is Carale S. Coop. Small residing for these purposes in Alda. Urquijo, 45-1 Izda. of C.I.F .: F01627074 registered in the Mercantile Registry of Vizcaya. Contact email: webcantabricoliving@gmail.com of the website.
2. USERS
Access and / or use of this portal Carale S. Coop. Small attributes the condition of USER, who accepts, from said access and / or use, the General Conditions of Use listed here. The aforementioned Conditions will be applicable regardless of the General Contracting Conditions that, in their case, are mandatory.
3. USE OF THE PORTAL
www.cantabricoliving.com provides access to a multitude of information, services, programs or data (hereinafter, "the content") on the Internet belonging to Carale S. Coop. Small or to its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or content.
In said registry, the USER will be responsible for providing true and lawful information. As a consequence of this registration, the USER can be provided with a password for which they will be responsible, committing themselves to make diligent and confidential use of it. The USER agrees to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that the name of the company that created the website offers through its portal and with an enunciative but not limiting, not to use them to (i) engage in illicit, illegal activities or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or violating human rights; (iii) cause damage to the physical and logical systems of the name of the company that created the website, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the damages mentioned above; (iv) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. Name of the company that created the website reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, the order or public safety or that, in his opinion, are not suitable for publication. In any case, Carale S. Coop. Small It will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
4. DATA PROTECTION
Below, we present you in a simple way the most relevant information about our privacy policy.
Who is responsible for the processing of your data?
Name: Carale S. Coop. Small
Postal address: Alda. Urquijo, 45-1 Izda. of C.I.F .: F01627074
Phone: 650432386
Email: webcantabricoliving@gmail.com
As we also interact through Facebook, you should know that we have a shared responsibility up to a specific point in the relationship with this social network.
What do we use your data for?
To provide you with our services, so that you can make the purchase of our products and other purposes such as managing your queries, doubts, comments or claims.
Why do we use your data?
The legal basis will be either the consent that you have previously given us, or the need to process the data in order to provide you with the service that, also previously, you have requested. We will also treat them when we have to comply with a legal obligation.
What categories of data will we request from you?
Only, the essential data to identify you, contact you, carry out the transaction, proceed with the payment or return and send you the product.
With whom will we share your data?
Only to essential suppliers to provide you with the service you have requested.
Will we make an international transfer of your data?
The only international data transfers that we will make will be determined by the country in which some providers are based.
How long will we keep your data?
During the period necessary to provide you with the service and to comply with legal obligations.
What rights do you have?
In your relationship with us, you can exercise all the rights recognized by the regulations, such as accessing your data, opposing the treatment or demanding that we not subject them to individualized procedures, among others.
Modifications to the Privacy Policy
This document will be modified for various reasons and we will inform you appropriately of each of these changes.
Contact
You can contact us at any time and for any question related to the processing of your personal data by sending an email to webcantabricoliving.com
In any case, we invite you to read our Privacy Policy in full:
This Privacy Policy is a mandatory legal statement that Carale S. Coop. Small We understand it as a sign of the commitment we have assumed to be transparent, honest and responsible in the processing of your personal data. For this reason, we have written it in a faithful way to the way in which we treat this data and using the clearest, simplest and most accessible language possible so that you can read and understand it.
In this Privacy Policy we inform you of our identification and contact data as responsible for the treatment of your data, what these treatments consist of, how and why we are entitled to carry out each of them, if we will share them with third parties, for how long We are going to keep and treat them and what are the rights you have and how to exercise them.
That commitment we talked about before is very clear to us: in Carale S. Coop. Small, the control of your personal data and what happens with them you have, and we will be honest and transparent in the treatment of them. This means that we are not going to sell your data or give it to anyone without previously informing you of whom, why and for what; that we will only process your data for those purposes that are necessary and that you have authorized us; and that we are going to dedicate all the resources we can to ensure that this is
always like this and that none of your rights is violated.
This Privacy Policy sets out how we have defined in Carale S.Coop.Peq., from the design and by default, our processes, tools and security measures to comply with the obligations and principles set out in the EU Regulation 2016/679 of the European Parliament and the Council, better known as the General Data Protection Regulation or RGPD, and also in Organic Law 3/2018 on Protection of Personal Data and Guarantee of Digital Rights. In addition, we have taken into account the recommendations and guides of the control authority, the Spanish Agency for Data Protection. All this information is and will always be permanently accessible and, furthermore, at Carale S. Coop.Peq. We assume the commitment to inform you at every moment or point of your relationship with us about the use of your data that, where appropriate, we will carry out.
Who is responsible for the processing of your data?
The person responsible for the processing of your data, as the owner of this website and the services that you can accessright, is Carale S. Coop. Small residing in Alda. Urquijo, 45-1 Izda. of C.I.F .: F01627074 and registered in the Mercantile Registry of Vizcaya.
You can contact us by sending an e-mail to webcantabricoliving@gmail.com; calling us at 650432386; writing us a WhatsApp message to the same number; directing you to
our postal address, at Alda Urquijo street, 45 1 Izda. from Vizcaya; through our contact form; through the registration form in our newsletter; or through our support web chat.
Through the phone that we put at your disposal, you can get in touch with us by making a call or sending a WhatsApp message. If you decide to contact us through this route, we recommend that you read the privacy policy and other conditions of use of WhatsApp Inc. so that you have all the information about the use that this company makes of your data. From our commitment to transparency and responsibility, in Carale S. Coop. Small We will not request any personal data through this channel and we will not record it even if you provide it to us. The only data that we will have access to automatically will be those that you show publicly in the application and, in no case, will a record of them remain in our systems. Our responsible policy leads us to ask you through that channel to contact us through another channel or to contact us in the way you indicate.
What do we use your data for?
Next, we detail the purposes for which we will treat the personal data that you have previously provided us:
1) Manage, execute and monitor the contractual relationship derived from the acquisition of our products
When you purchase a product from our online store, a contractual relationship is generated between us: it is a sale. One of our commitments is to be excellent in our contractual relationship with clients and, yes, also in relation to the processing of personal data that we have to carry out for this. Specifying a little more, this first purpose includes the processing of your data for, among other things:
- Prepare and ship the products you have purchased.
- Manage the payment of the products you have purchased.
- Prepare, process and send you invoices, vouchers and other documents
supporting documents for the sale.
- Manage the return of the products, when you wish, within the
deadlines and with the requirements indicated in our Terms and Conditions.
- Manage and resolve any other incident that may occur in any of the processes associated with our contractual relationship.
2) Respond to the queries and suggestions that you send us through the means of contact that we put at your disposal
In Carale S. Coop. Small We want our clients and the users of our website to feel our interest in solving their concerns and providing them with the best possible service. To do this, we will only ask for and process the essential data so that we can attend and manage your request, and contact you to provide you with the best solution that we are capable of. Among other aspects, this second purpose includes the processing of your data to:
- Solve any questions you may ask us.
- Register and respond to the suggestions that we may receive.
- Manage and resolve any aspect that has generated dissatisfaction.
- Send you information about our products, promotions, collections,
Stock availability or news, as long as you have previously provided
requested.
3) Inform you of our news and send you commercial communications
The sending of commercial communications is a particularly sensitive aspect in all processing of personal data. As we are aware of this, we will only proceed to make these shipments when you have previously given us your explicit consent. Therefore, before you give us your data for this purpose, we will specifically inform you of the use we will make of it.
4) Share data that are required by the authorities, according to the
current legality. This third objective does not really leave us room to assume a greater commitment than anyone's: to comply with the laws. On occasions, the competent authorities may require us to provide some information in accordance with the regulations.
Why do we use your data?
We have made reference to our commitments, being aware that treating the personal data of our clients and users requires the utmost diligence and care. One of them is to be responsible and take the necessary measures, from the design and by default, so that your data has the safest and most appropriate treatment possible. Therefore, each of
These treatments must be legitimized by the regulations, that is, they must be justified.
As other of those commitments are also transparency and simplicity when telling you all this policy, we detail that legitimation in the same order that we are following:
1) Manage, execute and monitor the contractual relationship derived from the acquisition of our products
This was the first purpose that we told you before. In this case, we are legitimized by an obvious cause: the treatment is necessary for the contract to be fulfilled. The RGPD provides for this cause of legitimacy in its article 6.1.b)
2) Respond to the queries and suggestions that you send us through the means of contact that we put at your disposal
In this case, we will be entitled to process your personal data by the prior and explicit consent that you have previously expressed to us when providing it to us. The RGPD contemplates it in its article 6.1.a).
We want you to be clear that this consent is not absolute or irrevocable, that is, on the one hand you give us your data for very specific purposes (that we inform you about something, that we reserve a garment for you, that we resolve an incident, ...) and We will limit those purposes when treating them; and that, on the other hand, you can revoke that consent at any time, free of charge and regardless of the service we have provided you).
3) Inform you of our news and send you commercial communications
Regarding this purpose, as with respect to the previous one (and, as we told you, with more reason when dealing with commercial communications), we will be legitimized based on the consent that you have previously expressed, as established by the RGPD in its article 6.1 .to).
We insist again with the same characteristics of your consent and with the right to revoke it that you have at any time.
4) Share data that are required by the authorities, according to the
current legislation In the latter case, we will only process your data to comply with a legal obligation, and this legitimacy is provided by the RGPD in its article 6.1.c).
What categories of data will we request from you?
In Carale S. Coop. Small We want you to know that the regulations oblige us to make a responsible treatment of your personal data and, therefore, we will only ask you for those that are essential. Again, we detail it in the same order that we are following:
1) Manage, execute and monitor the contractual relationship derived from the acquisition of our products
Identifying data: name and surname.
Contact information: physical address, delivery address (in case you want this to be made in a different one), email, telephone.
Bank details: card number, PayPal account details.
Data of transactions carried out in Carale S. Coop. Small: purchased products, products in which you have shown interest.
Navigation data.
2) Respond to the queries and suggestions that you send us through the means of contact that we put at your disposal
Identifying data: name and surname.
Contact information: email.
Navigation data.
Other data that you may wish to share with us so that we can provide you with the service, always framed in the previous categories.
3) Inform you of our news and send you commercial communications
Identifying data: name and surname.
Contact information: email.
Navigation data.
Other data that you may wish to share with us so that we can provide you with the service, always framed in the previous categories.
4) Share data that are required by the authorities, according to the
current legality. In the latter case, we will only share the data that is requested from us.
It is important that you bear in mind that, on occasions, we will understand that one or more specific personal data is essential to be able to provide you the service or give you access to the functionality that you have requested. In these cases, the data will be conveniently marked as "mandatory" in a way that will be easily understood. If you decide not to provide them, keep in mind that we may not be able to provide the requested service or
give you access to the indicated functionality.
On the other hand, we assume within our commitment of responsibility the importance of being especially careful with the treatment of data of minors. Therefore, in Carale S. Coop. Small We do not want to record or process data of minors under 16 years of age and we will take preventive measures to prevent this from happening. Thus, we undertake not to process these data and to delete them if, for any reason, they have been recorded by mistake.
With whom will we share your data?
We will only transfer your data to those suppliers and collaborators that are essential to be able to provide you with the service you have requested:
- Banking entities necessary to be able to make the payment and, where appropriate, the return.
- Payment platforms necessary for the same purpose.
- Virtual payment terminals.
- Logistics and transport companies that will ensure that the products you have purchased are delivered to the place you have indicated.
- Web service providers that allow us to offer you our products and
services through this online store.
We want you to know that in Carale S. Coop. Small We try to ensure that all these third parties who, in one way or another, access your personal data so that we can provide the service, are aware of our privacy policy and the commitments we assume when requesting and processing your data and that we collaborate with them to start from an agreement in which they declare that they will adopt the same security measures and the same protocols.
Will we make an international transfer of your data?
Your data is hosted on the servers of Carale S. Coop. Small, which are hosted in Spain and, therefore, are subject to all the rules and guarantees of the RGPD and other European regulations. However, we want you to know that we use the services of providers whose servers are hosted in third countries: Shopify Inc., in Canada, and Mailchimp, which belongs to The Rocket Science Group, LLC, in the United States of America. In both cases, you should know that this transfer is legitimate and is protected by our European regulations as both countries are framed in the so-called "Security Shield" (Privacy Shield Protocol).
How long will we keep your data?
Responsible data processing, by design and by default, also implies carrying it out only for the time strictly necessary and informing you accordingly. Thus, the data that you provide us to make the purchase of any of our products will be kept for the time necessary for the execution of the contract and the period necessary for the prescription of the legal actions that, where appropriate, may derive from it.
In the case of the data that you have provided us to resolve a doubt, raise a suggestion or similar, we will keep it only for the time necessary to provide you with the service and the period necessary for the prescription of legal actions that, where appropriate, may derive from it.
The data that you provide us to receive commercial communications will be kept until you express your opposition or exercise any of the rights, they assist you in a way that forces us to delete them.
What rights do you have?
The regulations recognize various rights as the owner of your personal data in your relationship with Carale S. Coop. Small. We are responsible for the treatment of them and we are obliged to facilitate the exercise of those rights through a free procedure, with a clear and simple language, and offering you all the necessary information in a visible and intelligible way.
To exercise the rights recognized by the RGPD you must send an email to the address webcantabricoliving@gmail.com attaching an image of your ID or identification document and a text in which you identify yourself at least with your name, surname and ID or document identification, and in which you state what right you want to exercise. You should know that we are obliged to make your request effective within a month, unless it forces us to carry out particularly complex operations, in which case we will have two more months to
do so, having to inform you of it within the first month. If we understand, for any reason, that we cannot make your request effective, we will inform you of this within a month, stating the reasons why we have not satisfied it and indicating that you can appeal the decision to the supervisory authority, in in this case, the Spanish Agency for Data Protection.
In Carale S. Coop. Small We also want you to know that the regulations allow us not to satisfy your request or to charge you a reasonable fee for the administrative expenses generated in the event of excessive or unfounded requests due, in particular, to their repetitive nature. However, in our commitment to responsibility in the treatment of your data is the willingness to help you at all times.
Finally, it is also important that you take into account that, when the treatment that we do of your personal data in Carale S. Coop. Small is based solely on the consent that you have previously given us, you can revoke that consent at any time in the same simple way in which you gave it to us.
We present below the rights that you can exercise and what each one of them consists of:
Right of access: recognized in article 15 of the RGPD. Specifically, you have the right to know if in Carale S. Coop. Small we are treating your personal data. We will respond to your request by confirming, where appropriate, that point and sending you a copy of your personal data that we have registered and that we process.
Right of rectification: it is recognized by article 16 of the RGPD. Specifically, you have the right to have inaccurate data rectified without undue delay and incomplete data to be completed, including through an additional statement.
Right to erasure: this is known as the “right to be forgotten” and is recognized by article 17 of the RGPD. Specifically, you have the right to have your personal data that we process be deleted without undue delay when they are no longer necessary for the purposes that initially justified the treatment; when the only legal basis that justifies us treating them is your consent; and in the rest of the cases provided for in the first paragraph of that article of the
RGPD, whose reading we recommend if you wish to exercise this right.
Right of limitation of treatment: it is recognized by article 18 of the RGPD. Specifically, you have the right to limit the processing of your data that we carry out in the cases provided for in that article of the RGPD, whose reading we recommend if you wish to exercise this right.
Right of data portability: recognized by article 20 of the RGPD. Specifically, you have the right for us to provide you with the personal data that belongs to you and that we treat in a structured file, for common use and mechanical reading without being able to oppose us and even to, if technically possible, from Carale S. Coop. Small We send them under these conditions to another data controller that you indicate to us, when the treatment that
we do it is carried out by automated means and is based on the consent you gave us or the execution of a contract
Right of opposition: recognized in article 21 of the RGPD. Specifically, you have the right to object to our processing of your personal data when the legal basis is a legitimate interest of Carale S. Coop. Small or from a third party. Currently, none of the data processing we carry out is based on legitimate interest. This right also gives you the power to oppose the processing of your data when it is for the sole purpose of sending you commercial communications. In our case, when you have subscribed to our newsletter.
Right not to be the subject of automated decisions, including profiling: recognized by article 22 of the RGPD. Specifically, this right applies in cases in which these automated decisions may produce legal effects on you, as an interested party, or other similar consequences, with the exceptions provided for in that article of the RGPD, whose reading you
We recommend if you want to exercise this right.
In addition, and in any case, we inform you that you can file a claim, by yourself or through your legal or voluntary representative, before the competent authority in the matter, the Spanish Agency for Data Protection:
https://www.aepd.es/regdamientos/derechos/index.html
Security measures
All the personal data that we treat in Carale S. Coop. Small They are registered in automated files. As required by the RGPD and the rest of the applicable regulations, we have adopted the necessary security measures to guarantee that these treatments are carried out in accordance with all the mandatory parameters. Thus, we have made a joint assessment based on the state of the art, the type of personal data we process, the systems and providers we work with and the risk that we understand to be associated with all these procedures, and we have adopted the measures technical and organizational that
We understand it necessary to guarantee the security levels necessary so that, among other things, your data is kept intact, pseudonymized or anonymized, available, subject to justified access restrictions and permissions that ensure its confidentiality, and under technical conditions that allow us to restore these conditions in the event of an incident of any kind.
Modifications to the Privacy Policy
This document includes the Privacy Policy that we have put into practice in Carale S. Coop. Small and it must be a document permanently open to changes and modifications. In this text we reflect in a synthetic and systematic way how we organize the processes and processing of personal data and this way of proceeding may undergo changes over time for multiple reasons: a new legal text that enters into force or modifies any regulations and that we impose any new obligation of some kind; a change in a provider we work with; a relevant change to our website; or, simply, that we discover some point to improve or some new way to be more transparent and efficient in the treatment of the personal data of our clients and users of the web.
Any modification that we introduce in this Privacy Policy, for whatever reason, will be notified clearly, visibly and specifically on the web.
Any modification that affects, in any way, your privacy or the way in which we treat your personal data, will also be notified by email or through another available channel, requesting your consent, if necessary. In any case, we advise you to review this Privacy Policy from time to time.
The latest version, this one you are reading, is dated June 22, 2020.
Contact
In Carale S. Coop. Small We take security and privacy very seriously and, therefore, we have tried to expose you in the simplest way and, at the same time, complete all the information regarding the treatment that we carry out of your data. In any case, if you want more exhaustive information, or that we clarify any point, or that we resolve any aspect
regarding the processing of your personal data, you can contact us at the email address: webcantabricoliving@gmail.com
5. INTELLECTUAL AND INDUSTRIAL PROPERTY
Carale S. Coop. Small By itself or as an assignee, it is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for their operation, access and use, etc.), owned by Carale S. Coop. Small or its licensors. By itself or as an assignee, it is the owner of all the intellectual and industrial property rights of its website, as well as of the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos , color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by Carale S. Coop. Small or its licensors.
All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the data are expressly prohibited. contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of Carale S. Coop. Small The USER undertakes to respect the Intellectual and Industrial Property rights owned by Carale S. Coop. Small . You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of Carale S. Coop. Small .
6. EXCLUSION OF GUARANTEES AND LIABILITY
Carale S. Coop. Small It is not responsible, in any case, for damages of any nature that may cause, by way of example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the content , despite having adopted all the necessary technological measures to avoid it.
7. MODIFICATIONS
Carale S. Coop. Small reserves the right to make the modifications it deems appropriate to its portal without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located in its portal.
8. LINKS
In the event that www.cantabricoliving.com contains links or hyperlinks to other Internet sites, Carale S. Coop. Small nor will exercise any type of control over said sites and content. In no case
Carale S. Coop. Small will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee technical availability, quality, reliability, accuracy, breadth, veracity, validity and
constitutionality of any material or information contained in any of said hyperlinks or other Internet sites.
Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
9. RIGHT OF EXCLUSION
Carale S. Coop. Small reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or by a third party, to those users who do not comply with these General Conditions of Use.
10.GENERALS
Carale S. Coop. Small will pursue the breach of these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond by law.
11.MODIFICATION OF THE PRESENT CONDITIONS AND DURATIONTION
Carale S. Coop. Small You can modify at any time the conditions determined here, being duly published as they appear here.
The validity of the aforementioned conditions will depend on their exposure and will be valid until duly published. that are modified by others.
12. APPLICABLE LAW AND JURISDICTION
The relationship between Carale S. Coop. Small You can modify at any time the conditions determined here, being duly published as they appear here.
The validity of the aforementioned conditions will depend on their exposure and will be valid until duly published. that are modified by others.
Carale S. Coop. Small You can modify at any time the conditions determined here, being duly published as they appear here.
The validity of the aforementioned conditions will depend on their exposure and will be valid until duly published. that are modified by others.
and the USER will be governed by current Spanish regulations and any controversy will be submitted to the Courts and Tribunals of Bilbao.